🍪 Cookie Policy

1. What Are Cookies?

Cookies are small text files stored on your device when you visit websites. They help websites remember your preferences, keep you logged in, and understand how you use the site.

VoxAgent uses cookies to provide and improve our Service. This policy explains what cookies we use, why, and how you can control them.

2. Types of Cookies We Use

Type	Purpose	Can You Disable?
Essential	Required for the site to function (login, security)	❌ No (necessary)
Functional	Remember your preferences and settings	✅ Yes
Analytics	Help us understand how you use the site	✅ Yes

3. Essential Cookies

These cookies are necessary for VoxAgent to function. You cannot disable them.

Cookie Name	Purpose	Duration
session_token	Keeps you logged into your account	Session
csrf_token	Security protection against cross-site attacks	Session
auth_cookie	Authenticates API requests	30 days

4. Functional Cookies

These enhance your experience by remembering your preferences.

• user_preferences: Dashboard settings (1 year)
• language_pref: Your preferred language (1 year)
• theme_mode: Dark/light mode preference (1 year)
• sidebar_state: Collapsed/expanded sidebar (30 days)

5. Analytics Cookies

5.1 Google Analytics

• Purpose: Track page views, user flows, conversion rates
• Data Collected: Pages visited, time spent, device type, location (city-level)
• Retention: 26 months
• Privacy: IP anonymization enabled, no personally identifiable information

5.2 Cookies Used

• _ga - Main identifier (2 years)
• _gid - Session identifier (24 hours)
• _gat - Request throttling (1 minute)

6. Third-Party Cookies

Some features use third-party services that set their own cookies:

• Stripe: Payment processing and fraud detection
• Calendly: Demo scheduling widget
• Twilio: Voice call infrastructure

7. Manage Your Cookie Preferences

8. Contact Us

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