GDPR
EU Data Protection
✓ COMPLIANTLGPD
Brazil Data Protection
✓ COMPLIANTCCPA
California Privacy
✓ COMPLIANTEncryption
EU Hosting & AES-256
✓ ENABLEDGDPR Compliance
Designed to comply with the General Data Protection Regulation. Your European customers' data is protected by the world's strictest privacy laws.
- Right to Access: Users can request all data we hold about them within 30 days
- Right to Erasure: Complete data deletion within 30 days of request
- Right to Portability: Export data in machine-readable format (JSON/CSV)
- Data Minimization: We only collect what's necessary for service delivery
- Consent Management: Explicit opt-in for all data processing activities
- EU Data Residency: Data hosted within the European Union (Ireland)
TCPA Compliance
Designed to support compliance with the Telephone Consumer Protection Act for US calling campaigns.
- Consent Verification: Documented prior express written consent for all calls
- Calling Hours: Restricted to 8am-9pm recipient's local time
- Opt-Out Mechanism: Instant removal upon request (honored promptly)
- Caller ID: Accurate display of calling party information
- Call Recording: Compliant disclosure and consent before recording
CCPA Compliance
Designed to comply with the California Consumer Privacy Act for all California residents.
- Right to Know: Transparent disclosure of data collection practices
- Right to Delete: Complete data deletion within 45 days of verified request
- Right to Opt-Out: We do NOT sell personal information to third parties
- Non-Discrimination: Equal service regardless of privacy choices
- Privacy Notice: Clear, accessible privacy policy at point of collection
- Data Categories: Full disclosure of collected data types and purposes
📋 Compliance Matrix
| Regulation | Requirement | VoxAgent Status | Verification |
|---|---|---|---|
| GDPR | EU data protection | ✓ Compliant | Privacy by design |
| LGPD | Brazil data protection | ✓ Compliant | Privacy by design |
| CCPA | Do not sell data | ✓ Compliant | Policy enforced |
| TCPA | Prior express consent | ✓ Compliant | Consent required |
| Data Residency | EU hosting | ✓ EU (Ireland) | Infrastructure-level |
| Encryption | At rest & in transit | ✓ AES-256 / TLS | Always on |
Questions About Compliance?
Our compliance team is ready to answer your questions and provide documentation
Contact Compliance TeamWe can provide detailed compliance documentation and BAAs upon request